You are here: Home » Support

SUPPORT & SERVICE

Our testing devices includes Marble platform, angle ruler, dial gauge, electronic caliper, depth gauge, etc. to inspect straightness, bending angle, repeat accuracy, size precision,verticality etc.

Every machine will be tested and recorded, this also help us find points that can be improved.

SERVICES

  • 1
    Pre Sale
    POW's saleman and engineer will recommend suitable machine model or solution according to different working circumstance and job details.
    Asking for free technicial communication, free sample work for to let customers know exactly what they will get. ​​​​​​​
  • 2
    In Sale
    POW will update status of the order instantly, fast response to customers' changes, tell customers how to get prepared before shipping&installation.
  • 3
    After-Sales Service
    POW provides sea-worthy package and economic freight cost, door to door service is available.
    POW's engineer team can provide oversea onsite service, free installation, debugging and training.
    POW's on line remote support is always open.
    POW has enough stock for spare parts, just in case of problems, we can express the parts to our customers ASAP.

FAQ

  • Q Can not find reference point after power on

    A a.Reading head joint of the light encoder loosed. Reading head can not overlap with reference point of the light encoder when machine returned and oil pump is working with load.
  • Q Low-voltage circuit breaker is tripping operation after oil pump power on.

    A
    The reason as follows: a. Current losing phase b. High-pressure filter element is clogging caused by the reason of oil pump motor current is too large c. Setting of the low-voltage circuit breaker is too small and adjusted value enlarged.
  • Q Oil pump is noisy

    A
    Reason analysis: a.Check filter element of the inlet port b.Check high-pressure filter element c.Working time of oil pump is too long cause abrasion Solution: a.Clean or change filter element b.Change high-pressure filter element c.Change oil pump
  • Q Oil temperature is so high that hydraulic system can not work regularly and seal lose it's effect. Reason analysis:

    A
    a.Hydraulic oil model can not reach standard; b.System pressure is so high that it damaged seriously. c.High-pressure filtering element clogging d.Environment temperature is too high and working time is too long .Machine wityout cooling device. Solution: a.Change hydraulic oil reached standard and durable 46# hydraulic oil is recommended; b.Low down system working and unload pressure; c.Change high-pressure filter element and enlarge oil return route; d.Equipped cooling device when working time is too long and environment temperature is too high.
  • Q High-pressure filtering alarm

    A
    Reason analysis: a.Please change filter element ; b.Please change hydraulic oil and filter element. Remark:This filter element can not reusage. You have to change filter element in a week after filter element alarmed or will cause accident.
Anhui Powerful International Inc. 

CONTACT US

    Add: A-805, Gangao Plaza, Feicui Road, Hefei, Anhui, China
    Phone : +86-153-9500-9036
    E-mail : frank@ahpowerful.com
    Skype : +86-153-9500-9036
Copyright  2022  Anhui Powerful International Inc.
 Sitemap  Support By: Leadong